Arun Wellbeing home

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Arun Wellbeing Home - how we can help you:

Our Wellbeing Home service is here to help you Keep Warm and Keep Well. The free, friendly service aims to make your home more comfortable, energy efficient, and save you money.

We support people in the Arun District who live in their own home or in privately-rented accomodation and are in fuel poverty or have health conditions affected or made worst by cold homes. 

Our qualified home energy adviser Marc Brooker can support you to improve the warmth of your home and reduce energy bills, provide information on tariff-switching and eligibility for grants, and advice on low-cost installable measures. 

We can provide phone advice or, where necessary, visit your home. 

Please note, our Home Energy service will now only cover residents in the Arun District. Chichester District residents should contact Chichester Wellbeing

Important Notice (Covid-19)

Please note: home visits and installing low cost energy saving measures are currently not available due to Covid-19. This service will operate via telephone and email support only. 

Referrals to this service:

If you would like to refer yourself or a client/patient, please complete our secure on-line referral form found on our Contact us page.

Warm Home Discount Scheme

The Warm Home Discount could save you £140 off your electric bill. If you are eligible, the rebate will be credited to your electric account after the winter.

The discount has a ‘core’ group of eligible households and a ‘broader’ group. The ‘core’ group are those that receive the guarantee element of the Pension Credit, who should automatically receive the rebate. The 'broader group' are vulnerable customers on a low income, however the eligibility criteria for this is different with each supplier. If you think you’re in the ‘broader’ group you must submit an application directly to your energy supplier. If you are on a low income and have a child who is born on or after 1st April 2008, you could possibly get a £140 discount on your electricity bill this winter through the Warm Home Discount Scheme. The discount is available even if you use a pre-pay or pay-as-you-go electricity meter.

Don’t delay applying as the ‘broader’ schemes run on a first come first serve basis. Not all suppliers are obliged to offer the discount so check today to see if you are eligible. You need to check with your supplier if you meet their criteria to apply, either via their customer service phone number, or by going to their website and searching for Warm Home Discount.

Winter Fuel Hardship Support

Arun and Chichester Citizens Advice are working in partnership with West Sussex County Council to support residents who are facing fuel hardship this winter, through the DWP Covid Winter Grant Scheme.

As well as their existing emergency utility and fuel advice, they are offering a new grant scheme to support a range of things, such as:

  • Paying gas, electric and water bills
  • Boiler repairs
  • Purchasing blankets, slow cookers, heaters

If you are working with a family or vulnerable person who is facing fuel poverty, please go to the Arun and Chichester Citizens Advice Bureau website to fill out a referral form or, alternatively, send them an email.

Please note: closing date for referrals is 31st March 2021.

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