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Service Update - 28/08/2020

We are currently waiting for a start date for our new Home Energy adviser - please keep an eye on this page for further updates. 

During this interim period our team will signpost you to other services to help you. 

Please note our Home Energy service will now only cover residents in the Arun District - Chichester District residents should contact Chichester Wellbeing. 

Arun Wellbeing Home - how we can help you:

Our Wellbeing Home service is here to help you Keep Warm and Keep Well. The free, friendly service aims to make your home more comfortable, energy efficient, and save you money.

We support people in the Arun District who live in their own home or in privately-rented accomodation and are in fuel poverty or have health conditions affected or made worst by cold homes. 

Our qualified energy adviser supports you to improve the warmth of your home and reduce energy bills, provides information on tariff-switching and eligibility for grants, and advice on low-cost installable measures. 

We can provide phone advice or, where necessary, visit your home. 

Covid-19 Update:

Please note: home visits & installing low cost energy saving measures are currently not available due to Covid-19. This service will operate via telephone and email support only. 

Referrals to this service:

If you would like to refer yourself or a client/patient, please complete our secure on-line referral form found on our Contact us page. 

Warm Home Discount Scheme

The Warm Home Discount could save you £140 off your electric bill. If you are eligible the rebate will be credited to your electric account after the winter.

The discount has a ‘core’ group of eligible households and a ‘broader’ group. The ‘core’ group are those that receive the guarantee element of the Pension Credit, who should automatically receive the rebate. The 'broader group' are vulnerable customers on a low income, however the eligibility criteria for this is different with each supplier. If you think you’re in the ‘broader’ group you must submit an application directly to your energy supplier. If you are on a low income and have a child who is born on or after 1st April 2008, you could possibly get a £140 discount on your electricity bill this winter through the Warm Home Discount Scheme. The discount is available even if you use a pre-pay or pay-as-you-go electricity meter.

Don’t delay applying as the ‘broader’ schemes run on a first come first serve basis. Not all suppliers are obliged to offer the discount so check today to see if you are eligible. You need to check with your supplier if you meet their criteria to apply, either via their customer service phone number, or by going to their website and searching for Warm Home Discount.

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