Arun Wellbeing Home

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Coronavirus

Important Notice (Covid-19):

Please note - during this time (Covid-19) no home visits will be taking place. Residents of Arun and Chichester District can still receive tailor-made telephone advice from the Wellbeing Home energy adviser and, due to the current crisis we face, this has now been extended to include all West Sussex residents who find themselves struggling to pay for their home energy use or keeping warm.

For friendly, helpful, home energy telephone support please call: 01903 737941.
Calls and messages will be replied to as quickly as possible but due to the change in remote working some delays may be possible.

Arun Wellbeing Home - how we can help you:

Our Wellbeing Home service is here to help you Keep Warm and Keep Well. The free, friendly service aims to make your home more comfortable, energy efficient, and save you money.

We support people who live in their own home or in privately-rented accomodation and are in fuel poverty or have health conditions affected or made worst by cold homes. 

Our qualified energy adviser supports you to improve the warmth of your home and reduce energy bills, provides information on tariff-switching and eligibility for grants, and advice on low-cost installable measures. 

We can provide phone advice or, where necessary, visit your home. 

(Please note: home visits & installing low cost energy saving measures are currently not available due to Covid-19).

Referrals to this service:

If you would like to refer yourself or a client/patient, please complete our secure on-line referral form found on our Contact us page or call us on 01903 737941.

Warm Home Discount Scheme

The Warm Home Discount could save you £140 off your electric bill. If you are eligible the rebate will be credited to your electric account after the winter.

The discount has a ‘core’ group of eligible households and a ‘broader’ group. The ‘core’ group are those that receive the guarantee element of the Pension Credit, who should automatically receive the rebate. The 'broader group' are vulnerable customers on a low income, however the eligibility criteria for this is different with each supplier. If you think you’re in the ‘broader’ group you must submit an application directly to your energy supplier. If you are on a low income and have a child who is born on or after 1st April 2008, you could possibly get a £140 discount on your electricity bill this winter through the Warm Home Discount Scheme. The discount is available even if you use a pre-pay or pay-as-you-go electricity meter.

Don’t delay applying as the ‘broader’ schemes run on a first come first serve basis. Not all suppliers are obliged to offer the discount so check today to see if you are eligible. You need to check with your supplier if you meet their criteria to apply, either via their customer service phone number, or by going to their website and searching for Warm Home Discount.

For free information and friendly advice, give us a call on 01903 737941.

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